Opticians order on your WhatsApp number the way they already do. Optiflow captures the full prescription, forwards it to the right lens vendor, tracks the acknowledgement, and keeps the whole day in a dashboard you can export.
What your opticians see, start to finish. Under two minutes, and everything happens inside WhatsApp on your own number.
Nothing changes for the optician or the vendor. Optiflow sits on your number and does the structuring, routing and follow-up.
They get a link to a prescription form branded for your business — brand, lens type, index, coating, add-ons, SPH/CYL/AXIS for both eyes.
Every option is checked against the live catalog so impossible combinations never reach a vendor. The optician gets a confirmation with an order ID.
The order is routed by brand to the right vendor and sent from your WhatsApp, in a consistent format their team can read at a glance.
Acknowledgements, rejections and clarifications are tracked per order. Cancel or update from the dashboard; everyone is notified.
Opticians keep messaging the number they already have saved. No new app, no new habit.
Brand → lens type → product → index → diameter, with coatings and add-ons that are only shown when they're valid.
Map each brand to a vendor once. Every order is forwarded to the right place automatically.
Vendor replies are matched to the order. Rejections and "please confirm" questions are flagged for review instead of getting lost.
Download any day's orders as a spreadsheet, with full prescription details, pricing and status.
Invite your staff with their own logins. See orders, opticians, vendors and the catalog in one place.
The same clean view your team already uses — orders by status, vendor acknowledgement rates, and every optician's history.
Message or call us to get onboarded. We set everything up with you, so your opticians can start ordering on WhatsApp straight away.
We set up your catalog, vendors and WhatsApp connection with you. Most distributors are live within a week.